Propark’s Claims and Employee Relations Manager, Christopher Mendes, author of the rejection letter, verbally verified that cars parked on the streets of Newark have the same level of “care, custody and control” as cars that are parked in the Jiffy lot. However, the camera at the entrance verified that my window arrived intact. Friendly staff, clean vehicles and fast pickup in the lot and at the airport. The Account Manager at the Newark Jiffy stated they have absolutely no idea what happened to my truck because they do not have surveillance of the lot. Since Jiffy is a self-park facility, all vehicle owners should know in advance that Jiffy has zero expectations for care, custody, control, or responsibility of/for the vehicles parked there. Jiffy even refused to refund their parking fee. I’ll include a photo of the rejection letter, if possible. Newark Airport could lose its 'NYC' status.
JIFFY AIRPORT PARKING NEWARK NEW JERSEY PLUS
Round-trip 115.80 to 153.50, plus tip and surge. I filed a claim and Propark Corporate wrote, “…since you self-parked your vehicle and at no time was it under our care, custody and control, we are unable to assume responsibility for the damage you have claimed.” This is a corporate policy and appears to apply to all Jiffy parking facilities managed by Propark America of Hartford, CT. 57.90 (UberX) to 76.75 (UberXL) one-way, plus tip and surge pricing. My truck’s back window was smashed while it was parked in the Newark Jiffy lot in January 2020.
Park at your own risk! Here are the facts:
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